Free parking for visitors and patients is located off Union Street. The circular driveway located in this area can be utilized to drop off patients. Street parking is also available, as indicated by signs around the hospital campus.

Free valet parking services are available Monday-Friday 7:00 a.m. – 3:30 p.m.

If you are visiting Rockville General Hospital for a test or procedure, you are required to pre-register. Our easy access pre-registration services will answer all of your questions about your upcoming stay. For more information, please call our pre-registration line at 860.872.5150.

We welcome and encourage friends and family to visit patients, and believe it is important in the patient’s recovery process. When visiting our patients, please keep the following guidelines in mind during your visit:

• Children are welcome for short visits as long as they are accompanied by a parent or guardian.
• Most of our patient rooms are semi-private. Please be considerate of the other patient in the room and all patients on the unit. We ask that you keep your voices low while visiting, and try to limit the number of visitors to two at a time. Although we respect cultural customs and try to accommodate family wishes, our focus is on the care of our patients. There may be times when a member of our care team, using best clinical judgment, determines that it is in the best interest of a patient or patients to limit or restrict the presence of visitors and/or care partner/support persons.
• If you are experiencing flu-like symptoms or have an illness that may be considered contagious, we ask that you visit at another time in the best interest of all of our patients.
• If there is an “isolation” sign on the door of the patient you plan to visit, please see the nurse on duty for an explanation of how to enter and leave the room. This would include how to wear, and dispose of, protective apparel and the importance of hand washing.
• Your visit may be interrupted from time-to-time so that we may provide patient care to your loved one, as well as to the other patient in the room. We appreciate your understanding and support during these times, and we encourage you to either wait in the waiting area or return later in the day.

Visitor Restrictions
Please note that our hospital will often set very strict standards for visitation during the flu season. During flu season, we may restrict children and adults who have not received a flu shot from coming into the hospital to ensure protection to our patients and those who care for them.

Emergency Instructions
If an alarm should sound while you are in the hospital, or a “Code Red” overhead page is announced, please stay where you are until you are directed otherwise, or until you hear an “all clear” announcement. Do not pass through any closed doors or use any elevators.

We provide our patients and their visitors various amenities to help make their stay and visit more enjoyable.

Gift Shop
There is a gift shop located in the RGH Mansion, just left of the entrance. Our gif shop features a selection of items including gifts, cards, snacks, flowers, personal care items, baby items and toys. Items may also be purchased over the phone and can be delivered to a patient room. To learn more, please call the gift shop at 860.646.1222 ext. 2143

Cafeteria and Vending Machines
The hospital offers a full-service cafeteria located on the ground level of the hospital. Cafeteria hours:

Breakfast:
Monday-Sunday
6:30 a.m. – 10:30 a.m.

Lunch:
Monday-Sunday
11:30 a.m. – 1:30 p.m.

Afternoon Snack:
Monday-Sunday
2:30 p.m. – 4:30 p.m.

Dinner:
Monday-Sunday
5:00 p.m. – 6:30 p.m.

WiFi
Free WiFi is available throughout the entire hospital for patients and visitors.

eCard Services
Brighten up your loved one’s hospital stay by sending them an eCard. This is a free service, and cards will be delivered right to their hospital room. Send an eCard today!