ECHN Patient and Family Advisory Council
Patient and Family Advisory Councils (PFACs) are one of the ways we partner with patients, family members, and caregivers. It is a productive way for patients and families to partner with ECHN to provide guidance on how to improve the patient and family experience. PFAC members consist of volunteer patients and families who collaborate with employees (clinical and administrative) at monthly meetings, to work on a variety of hospital and patient- and family-centered care initiatives.
If you are interested in ECHN’s internship/externship program, please submit an internship application: Download our Internship Application [.doc]
Please note: Due of the high volume of applications we receive, someone from our management team will be in touch with you only if we have an opportunity that meets your needs. Please be sure to complete the entire application.
Volunteering at ECHN
Each year, dedicated volunteers give thousands of hours of service to ECHN. Volunteers must have the desire to assist patients, their families and our community. Excellent customer service skills, compassion, maturity, empathy, objectivity, tact and the ability to maintain confidentiality are required. Our volunteering opportunities include:
- Patient Comfort Visitor (for example, reading short stories, playing games, conversation)
- Patient/Visitor Escorts
- Coffee Cart Attendants
- Waiting Room Greeters/Discharge Attendants
- Patient Hand Massage Volunteers
- Pet Therapy Volunteers
- Music Volunteers
- Family Birthing Center Cuddle Volunteers
- Family Birthing Center “Read to Grow” Volunteers
- Woodlake at Tolland Recreation Volunteers
Please note that opportunities for individuals under 18 years of age and/or in high school are very limited. All volunteers must complete an application, receive medical clearance, pass a background and reference check and attend an orientation before volunteering can begin. In addition, volunteers working at Woodlake at Tolland must also be fingerprinted. If you are interested in our volunteer program, you will need to fill out and submit an application. Download our volunteer application [.doc]
ECHN is happy to offer short-term opportunities to observe the care and services provided at ECHN for the purposes of, but not limited to, career exploration, degree requirements, recruiting or for educational purposes. Observations are a completely hands-off experience and require the supervision of an ECHN staff member or physician at all times. In order to be considered for an observation or shadowing opportunity you must:
Locate a Sponsor
You are responsible for securing a sponsor (ECHN employee or physician) who will allow you to observe under his/her supervision. Please keep in mind that ECHN does not provide placement assistance for observations nor are we permitted to give out contact information for physicians or other staff members. You are welcome to use any contact you may have (family, friends, former observers, employees) to secure a sponsor.
Download and Complete an Observation Request Form
Once you have secured a sponsor, you will need to review, complete, and sign the proper Observation Request Form (see below). Please note that if you are under the age of 18, a parent or guardian must also sign. Upon completion, please submit this form to your sponsor, so that they may complete and then it may be submitted. Please understand that this is simply the first step in the process. One must review educational materials, pass a test related to these materials, sign appropriate forms and be medically clear prior to his/her shadowing experience. You and your sponsor will be notified when you are set to shadow. With this in mind, please understand that the process takes time so plan accordingly.
If you are a high school, technical/trades school, college or university student, download and complete the Observation Request Form for Students [PDF]
If you are an ECHN employee, volunteer, contracted student or other licensed healthcare professional who has already completed various health screening requirements through your contract or program involvement, please download and complete the Observation Request Form for Pre-Cleared Observers [PDF]
Return the ECHN Observation Clearance Packet
After your request form has been reviewed and approved, you will be sent a confirmation email from ECHN along with the appropriate clearance documentation requirements that must be completed and submitted two weeks prior to the start of your approved observation. All costs associated with the clearance process will be the responsibility of the observer.
If you have any questions, please contact the ECHN Volunteer and Community Relations Manager at 860.647.6841.