Updated March 27, 2020

The health of our patients, visitors, employees and physicians is our highest priority. We are working closely with the Connecticut Public Health and the Centers for Disease Control (CDC) to respond to any potential coronavirus cases in our community.

Our hospital is following the latest CDC and public agency guidelines and are prepared to identify, isolate and treat patients who seek care at our facility. Our staff also has received additional training.

In our emergency department, we ask all arriving patients about any recent international travel and if they have any symptoms consistent with COVID-19, such as fever, cough, or shortness of breath. Advise your healthcare provider if you have traveled to any affected countries.

The Center for Disease Control (CDC) has issued a warning to prepare for the potential spread of the Coronavirus (COVID-19). Make sure you know the facts – click here for more information.

Visitor Restrictions and Closures

Hospital Restrictions

Patients are not allowed any visitors at this time. Exceptions to this policy may be made for Outpatient Surgery, our Emergency Departments, our Family Birthing Center and extenuating circumstances including those receiving end-of-life care.

Urgent Care Center Advisory

Urgent Care Center in South Windsor is providing medical care for all non-respiratory related illnesses only. This is to offer patients a place to receive medical care for other injuries or issues, without hesitation.

If you have respiratory symptoms, please call your Primary Care provider, or if you do not have one, please call 860.533.4611 to be evaluated over the phone by an ECHN provider.

Outpatient Behavioral Health Counseling Services

Our child, adolescent and adult outpatient offices are currently closed.
We are providing virtual services to our patients via Telepsych and or Telephone. Our Doctors, Nurses, and Clinicians are here and available to assist you. We are also accepting new patients at this time.

For more information and to schedule an appointment, please call:

Adult Services: 860.533.3434
Child and Adolescent Services 860.647.6827

CORONAVIRUS

Know The Difference

Symptoms Cold Influenza
(Flu)
Coronavirus
(COVID-19)
Cough Rare Often Often
Fever Rare Often Often
Fatigue Sometimes Often Often
Shortness of Breath Rare Rare Often
Stuffy Nose Often Sometimes Rare
Sneezing Often Rare Rare
Sore Throat Often Sometimes Sometimes
Headache Rare Often Sometimes
Body Aches Often Often Sometimes
Diarrhea/GI Rare Sometimes Sometimes

Symptoms may range from mild to severe depending on the individual health and/or pre-existing conditions. Consult your physician with questions.

Hospital Restrictions

Patients are not allowed any visitors at this time. Exceptions to this policy may be made for Outpatient Surgery, our Emergency Departments, our Family Birthing Center and extenuating circumstances including those receiving end-of-life care.

Urgent Care Center Advisory

Urgent Care Center in South Windsor is providing medical care for all non-respiratory related illnesses only. This is to offer patients a place to receive medical care for other injuries or issues, without hesitation.

If you have respiratory symptoms, please call your Primary Care provider, or if you do not have one, please call 860.533.4611 to be evaluated over the phone by an ECHN provider.

Outpatient Behavioral Health Counseling Services

Our child, adolescent and adult outpatient offices are currently closed.
We are providing virtual services to our patients via Telepsych and or Telephone. Our Doctors, Nurses, and Clinicians are here and available to assist you. We are also accepting new patients at this time.

For more information and to schedule an appointment, please call:

Adult Services: 860.533.3434
Child and Adolescent Services 860.647.6827

Preventative measures for Flu and COVID-19

What should I do if I am experiencing symptoms of coronavirus?
If you have symptoms consistent with COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community:

  • Stay home if you are experiencing mild symptoms. You should restrict activities outside of your home, except for getting medical care.
  • Contact your healthcare provider if your illness is worsening (i.e., difficulty breathing). Reach out to your healthcare provider by calling ahead. Tell your provider that you have or may have coronavirus-like symptoms so the staff can take steps to keep other patients from getting infected.
  • If available, wear a face mask when you are around other people to help prevent the spread of the virus.


When should I seek medical care?
If you are experiencing a severe medical emergency, such as shortness of breath, chest pain or altered mental status, please call 911 and request an ambulance. If you’re experiencing mild or moderate symptoms, call the doctor’s office or urgent care first so the staff can provide you more information and/or be ready to isolate you upon arrival. You also can call the city’s department of health for further instructions at 860.647.3173.

Where can I get more information?
To learn more the coronavirus, visit the CDC, World Health Organization and CT Department of Public Health.

What are coronaviruses?
Human coronaviruses were first identified in the mid-1960s. They are a respiratory virus named for the crown-like spikes on their surface. We are currently aware of seven different types of human coronaviruses, four of which are associated with mild to moderate upper-respiratory tract illnesses, like the common cold. Other types of the virus include severe acute respiratory syndrome (SARS), the Middle East Respiratory Syndrome, (MERS) and Coronavirus Disease (COVID-19), which is responsible for the latest outbreak. Although COVID-19 is similar to the other types of coronaviruses, it is unique in many ways and we are still learning more each day.

How do you get infected with COVID-19?
COVID-19 is spread by close person-to-person contact from droplets from a cough or sneeze, which can get into your mouth, nose, or lungs. Close contact is defined as being within approximately 6 feet of another person.
How do I know if I have COVID-19?
If you were recently exposed to someone with a confirmed case of COVID-19 or have been in a place where an outbreak has occurred within the last two weeks the following symptoms could indicate you have contracted COVID-19:

  • fever
  • cough, or
  • shortness of breath

Unless your symptoms are severe, it is recommended you call your healthcare provider first before entering a healthcare facility. When speaking with a healthcare provider in-person or on the phone, be sure to note your symptoms, travel history, or if you were exposed to a person diagnosed with the virus.


How severe is this illness?
The World Health Organization says 80% of people with COVID-19 have a mild form of the illness with cold- or flulike symptoms. The people most likely to get seriously ill from this virus are people over 60 and/or those with pre-existing health conditions. It is estimated that for every 100 cases of COVID-19, between two and four people would die. This is very different from a coronavirus like SARS, where nearly ten in 100 sick people died from the illness.

I see people wearing masks, should I be doing that?
Health officials in the U.S. do not recommend the use of masks among people not showing symptoms of COVID-19. People in places where spread is more likely, may have been instructed to wear masks to prevent infecting others and to possibly prevent getting ill from close contact in crowded places.

What can I do to prevent getting sick from COVID-19?
The following tips will help to prevent COVID-19 as well as other respiratory viruses:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Don’t touch your eyes, nose, or mouth, especially with unwashed hands.
  • Avoid close contact with people who are showing symptoms of illness.
  • Clean and disinfect frequently touched objects and surfaces.
  • Cover your cough or sneezes with a tissue or sneeze into your elbow.
  • Throw the tissue in the garbage and make sure to clean your hands afterwards.
  • Stay home when you are sick.

Source: The Association for Professionals in Infection Control and Epidemiology (APIC) 

wash-hands

Wash your hands

frequently with soap and running water for at least 20 seconds.

Use an alcohol-based hand sanitizer with at least 60% alcohol if soap and water are not readily available.

face-mask

Use face masks

if you are coughing or sneezing.

If you are healthy, you only need to wear a mask if you are taking care of a person with a suspected infection.

no-crowds

Avoid close contact

with people who are sick.

Stay home when you are sick. Do not expose others.

If you have fever, cough and difficulty breathing, seek medical care early and call in advance.

cover-cough

Cover your cough or sneeze

with a tissue, or into your flexed elbow when tissue is not available, then throw the tissue in the trash.

Avoid touching your eyes, nose, and mouth.

cleaning-products

Clean and disinfect

frequently touched objects and surfaces using a regular cleaning spray or wipe.

Resources

Understanding Coronavirus

How To Protect Yourself

Handwashing

Donations

Keeping medical staff, colleagues, patients and families safe and heathy remains our top priority, and we are extremely thankful to our community for their support and generous offers in donating food and supplies to our organization during this critical time.

We are currently accepting food and supply donations. Supplies include the following items:

  • Disposable head covers
  • Disposable Gowns
  • Disposable Gloves
  • N95 respirator face masks
  • Disposable face masks
  • Face-shields/goggles
  • Coveralls/scrubs
  • Shoe-covers
  • Disinfection wipes and liquids
  • General-purpose hand cleaners

If you would like to make a donation, please email or call us for more information and to coordinate drop offs. Any ECHN staff member who would like to coordinate third party donations may use this email as well.
Email: tgelsomino@echn.org
Phone: 860.508.4603

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