If you have respiratory symptoms, call your Primary Care Provider. If you don’t have one, call 860.533.4611 to be evaluated over the phone. For more COVID-19 updates Click Here.

Updated July 1, 2020

The health of our patients, visitors, employees and physicians is our highest priority. We are working closely with the Connecticut Public Health and the Centers for Disease Control (CDC) to respond to any potential coronavirus cases in our community.

Our hospital is following the latest CDC and public agency guidelines and are prepared to identify, isolate and treat patients who seek care at our facility. Our staff also has received additional training.

In our emergency department, we ask all arriving patients about any recent international travel and if they have any symptoms consistent with COVID-19, such as fever, cough, or shortness of breath. Advise your healthcare provider if you have traveled to any affected countries.

The Center for Disease Control (CDC) has issued a warning to prepare for the potential spread of the Coronavirus (COVID-19). Make sure you know the facts – click here for more information.


Keeping medical staff, colleagues, patients and families safe and heathy remains our top priority, and we are extremely thankful to our community for their support and generous offers in donating food and supplies to our organization during this critical time.

We are currently accepting food and supply donations. Supplies include the following items:

  • Disposable head covers
  • Disposable gowns
  • Disposable gloves
  • N95 respirator face masks
  • Disposable face masks
  • Face-shields/goggles
  • Coveralls/scrubs
  • Shoe-covers
  • Disinfection wipes and liquids
  • General-purpose hand cleaners

If you would like to make a donation, please email or call us for more information and to coordinate drop offs. Any ECHN staff member who would like to coordinate third party donations may use this email as well.
Email: tgelsomino@echn.org
Phone: 860.508.4603

Patient Visitor Policy

Beginning June 29, 2020, ECHN hospitals will ease visitor restrictions in all Inpatient & Outpatient areas as follows:

Inpatient Units/Outpatient Departments

  • We welcome one visitor at a time per patient. Visitors must be age 18 or older.
  • All visitors must:
    1. Be screened upon entry for symptoms of illness. Visitors will not be allowed to stay if screening shows signs of illness.
    2. Arrive wearing a face mask/covering that must always be worn.
    3. Maintain social distancing guidelines of 6 feet from other people.
  • Inpatient Unit visiting hours are between 10:00 a.m. and 6:00 p.m. In order to accommodate others, we request visits be kept to 60 minutes, unless otherwise permitted.
  • Visitor restrictions apply to the following areas/conditions:
    1. COVID positive patients or patients presenting with COVID-like symptoms, being tested*
    2. Behavioral Health*
    3. Intensive Care Unit/Critical Care*
    4. Emergency Department*
    * NOTE: Visitor exceptions will be allowed at the discretion of Clinical Management (i.e. a nurse manager or a physician).
  • Outpatient Services, including Ambulatory Surgery: One visitor/escort is allowed to wait in the designated waiting room or lobby.

Inpatient Units/Departments with Partial Restrictions

  • Oncology (inpatient only): Only visitors currently residing with the patient will be permitted.
  • Family Birthing Center: One visitor from time of arrival for birth thru the transition back home.
  • NICU: Only those with assigned wrist bands are permitted (2 wrist bands per NICU patient will be permitted).

Closures and Cancellations

Urgent Care Center

The Urgent Care Center is temporarily closed through the peak of the pandemic, and ECHN is redeploying clinical resources to respond to the most critical healthcare needs of our communities.  If you are in need of urgent care, please contact ECHN Medical Group at 860.533.4611 and they can schedule you for either an office visit or a Telehealth visit at one of their practices.

Elective Surgeries Postponed

Elective cases will be rescheduled. Our surgeons are equipped to determine urgent or emergent cases. Please call your doctor for more information.


Outpatient Rehabilitation facilities currently closed:
• Ellington YMCA, 11 Pinney Street, Ellington
• Glastonbury Wellness Center, 622 Hebron Avenue, Glastonbury

Open Outpatient Rehabilitation facilities:
Patients will be screened for priority needs.
• Manchester Memorial Hospital, 71 Haynes Street, Manchester 860.646.1222
• Rockville General Hospital, 31 Union Street, Vernon: 860.872.5261
• Evergreen Walk, 2800 Tamarack Avenue, Suite 101, South Windsor: 860.533.4670

All Inpatient Rehabilitation at Manchester Memorial and Rockville General Hospitals is continuing as necessary.

Community Education Classes and Events

We’re keeping our community safe and healthy by avoiding gatherings and practicing social distancing. Community education classes and support groups have been cancelled and will be re-scheduled in the future. To stay up to date about ECHN events, visit our events calendar.

Behavioral Health Open Access Program

Our child, adolescent and adult outpatient offices are currently closed. We are providing virtual services to our patients via Telepsych and or Telephone. We will continue to see new patients and our Doctors, Nurses, and Clinicians are available and ready to assist you.

For more information, and to schedule an appointment, please call:

Adult Services: 860.533.3434
Child and Adolescent Services: 860.647.6827

Women’s Center for Wellness

All screening mammograms and bone density exams are postponed. Diagnostic and emergent mammograms, ultrasound and breast biopsy procedures are still being conducted. Please call 860.533.4646 for more information.

Drive-Up Testing Hours

Every Monday and Thursday, 9:30 a.m. – 12:00 p.m.
You must have a physician’s order to receive test.

Blood Draw Location Hours

New hours effective June 1, 2020

Meadowbrook Plaza
1707 Boston Turnpike
Hours: M-F 7:30 a.m – 3:45 p.m.
Closed daily for lunch from 12:30 – 1 p.m.

ECHN Medical Offices
175 West Road
Hours: M-F 6 a.m. – 2:15 p.m.
Closed daily for lunch from 12:30 – 1 p.m.

ECHN Glastonbury Wellness Center
622 Hebron Avenue, Suite 104 B
Office Currently Closed

ECHN Medical Offices
6 Fieldstone Commons
Hours: M-F 7 a.m. – 3:30 p.m.
Closed daily for lunch from 12:30 – 1 p.m.

Manchester Memorial Hospital
71 Haynes Street
Hours: M-F 6:45 a.m. – 6 p.m., Sat. 7 a.m. – 12 p.m.

Rockville General Hospital
31 Union Street
Hours: M-F 7 a.m. – 5 p.m., Sat. 8 a.m. – 12 p.m

Tolland Turnpike, Eastpoint
360 Tolland Turnpike, Suite 1F
Hours: M-F 7:30 a.m. – 4 p.m., Sat. 8 a.m. – 12 p.m.
Closed daily for lunch from 12:30 – 1 p.m.

ECHN Medical Group
428 Hartford Turnpike, Suite 210
Hours: M-F 6:30 a.m. – 3 p.m., Sat. 7 a.m. – 12 p.m.

Manchester Medical Offices
130 Hartford Road
Hours: M-F 7 a.m. – 3:30 p.m.

Evergreen Walk
2400 Tamarack Avenue, Suite 103
South Windsor
Hours: M-F 7:30 a.m. – 4 p.m., Sat 8 a.m. – 12 p.m.
Closed daily for lunch from 12:30 – 1 p.m.

South Windsor Outpatient Draw Station
25 Oakland Road
South Windsor
Hours: M-F 7:30 a.m. – 12:30 p.m.

Preventative measures for Flu and COVID-19

What should I do if I am experiencing symptoms of coronavirus?
If you have symptoms consistent with COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community:

  • Stay home if you are experiencing mild symptoms. You should restrict activities outside of your home, except for getting medical care.
  • Contact your healthcare provider if your illness is worsening (i.e., difficulty breathing). Reach out to your healthcare provider by calling ahead. Tell your provider that you have or may have coronavirus-like symptoms so the staff can take steps to keep other patients from getting infected.
  • If available, wear a face mask when you are around other people to help prevent the spread of the virus.

When should I seek medical care?
If you are experiencing a severe medical emergency, such as shortness of breath, chest pain or altered mental status, please call 911 and request an ambulance. If you’re experiencing mild or moderate symptoms, call the doctor’s office or urgent care first so the staff can provide you more information and/or be ready to isolate you upon arrival. You also can call the city’s department of health for further instructions at 860.647.3173.

Where can I get more information?
To learn more the coronavirus, visit the CDC, World Health Organization and CT Department of Public Health.

What are coronaviruses?
Human coronaviruses were first identified in the mid-1960s. They are a respiratory virus named for the crown-like spikes on their surface. We are currently aware of seven different types of human coronaviruses, four of which are associated with mild to moderate upper-respiratory tract illnesses, like the common cold. Other types of the virus include severe acute respiratory syndrome (SARS), the Middle East Respiratory Syndrome, (MERS) and Coronavirus Disease (COVID-19), which is responsible for the latest outbreak. Although COVID-19 is similar to the other types of coronaviruses, it is unique in many ways and we are still learning more each day.

How do you get infected with COVID-19?
COVID-19 is spread by close person-to-person contact from droplets from a cough or sneeze, which can get into your mouth, nose, or lungs. Close contact is defined as being within approximately 6 feet of another person.
How do I know if I have COVID-19?
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. If you were recently exposed to someone with a confirmed case of COVID-19 or have been in a place where an outbreak has occurred within the last two weeks the following symptoms could indicate you have contracted COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of the following symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

If you have any of these emergency warning signs for COVID-19 get medical attention immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

These lists are not all inclusive and we advise you to please consult your medical provider for any other symptoms that are severe or concerning to you.

How severe is this illness?
The World Health Organization says 80% of people with COVID-19 have a mild form of the illness with cold- or flulike symptoms. The people most likely to get seriously ill from this virus are people over 60 and/or those with pre-existing health conditions. It is estimated that for every 100 cases of COVID-19, between two and four people would die. This is very different from a coronavirus like SARS, where nearly ten in 100 sick people died from the illness.

I see people wearing masks, should I be doing that?
In efforts to help prevent the spread of COVID-19, Connecticut health officials are requiring all residents to wear a mask in public when unable to maintain a social distance of at least six feet from other people.

What can I do to prevent getting sick from COVID-19?
The following tips will help to prevent COVID-19 as well as other respiratory viruses:

      • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
      • Don’t touch your eyes, nose, or mouth, especially with unwashed hands.
      • Avoid close contact with people who are showing symptoms of illness.
      • Clean and disinfect frequently touched objects and surfaces.
      • Cover your cough or sneezes with a tissue or sneeze into your elbow.
      • Throw the tissue in the garbage and make sure to clean your hands afterwards.
      • Stay home when you are sick.

Source: The Association for Professionals in Infection Control and Epidemiology (APIC) 


Wash your hands

frequently with soap and running water for at least 20 seconds.

Use an alcohol-based hand sanitizer with at least 60% alcohol if soap and water are not readily available.


Use face masks

if you are coughing or sneezing.

If you are healthy, you only need to wear a mask if you are taking care of a person with a suspected infection.


Avoid close contact

with people who are sick.

Stay home when you are sick. Do not expose others.

If you have fever, cough and difficulty breathing, seek medical care early and call in advance.


Cover your cough or sneeze

with a tissue, or into your flexed elbow when tissue is not available, then throw the tissue in the trash.

Avoid touching your eyes, nose, and mouth.


Clean and disinfect

frequently touched objects and surfaces using a regular cleaning spray or wipe.


Behavioral Health Stress Reduction Resources

A collection of information and coping skills to help reduce stress and anxieties surrounding the uncertainties of the COVID-19 pandemic, brought to you by ECHN’s Outpatient Behavioral Health team. Content will be added weekly.

View our Resources Page!


Know The Difference

Symptoms Cold Influenza
Cough Rare Often Often
Fever Rare Often Often
Fatigue Sometimes Often Often
Shortness of Breath Rare Rare Often
Stuffy Nose Often Sometimes Rare
Sneezing Often Rare Rare
Sore Throat Often Sometimes Sometimes
Headache Rare Often Sometimes
Body Aches Often Often Sometimes
Diarrhea/GI Rare Sometimes Sometimes

Symptoms may range from mild to severe depending on the individual health and/or pre-existing conditions. Consult your physician with questions.

Understanding Coronavirus

How To Protect Yourself


Find a Provider