Updated March 27, 2020
The health of our patients, visitors, employees and physicians is our highest priority. We are working closely with the Connecticut Public Health and the Centers for Disease Control (CDC) to respond to any potential coronavirus cases in our community.
Our hospital is following the latest CDC and public agency guidelines and are prepared to identify, isolate and treat patients who seek care at our facility. Our staff also has received additional training.
In our emergency department, we ask all arriving patients about any recent international travel and if they have any symptoms consistent with COVID-19, such as fever, cough, or shortness of breath. Advise your healthcare provider if you have traveled to any affected countries.
The Center for Disease Control (CDC) has issued a warning to prepare for the potential spread of the Coronavirus (COVID-19). Make sure you know the facts – click here for more information.
Hospital Restrictions
Patients are not allowed any visitors at this time. Exceptions to this policy may be made for Outpatient Surgery, our Emergency Departments, our Family Birthing Center and extenuating circumstances including those receiving end-of-life care.
Urgent Care Center Advisory
Urgent Care Center in South Windsor is providing medical care for all non-respiratory related illnesses only. This is to offer patients a place to receive medical care for other injuries or issues, without hesitation.
If you have respiratory symptoms, please call your Primary Care provider, or if you do not have one, please call 860.533.4611 to be evaluated over the phone by an ECHN provider.
Outpatient Behavioral Health Counseling Services
Our child, adolescent and adult outpatient offices are currently closed.
We are providing virtual services to our patients via Telepsych and or Telephone. Our Doctors, Nurses, and Clinicians are here and available to assist you. We are also accepting new patients at this time.
For more information and to schedule an appointment, please call:
Adult Services: 860.533.3434
Child and Adolescent Services 860.647.6827
CORONAVIRUS
Know The Difference
| Symptoms | Cold | Influenza (Flu) |
Coronavirus (COVID-19) |
|---|---|---|---|
| Cough | Rare | Often | Often |
| Fever | Rare | Often | Often |
| Fatigue | Sometimes | Often | Often |
| Shortness of Breath | Rare | Rare | Often |
| Stuffy Nose | Often | Sometimes | Rare |
| Sneezing | Often | Rare | Rare |
| Sore Throat | Often | Sometimes | Sometimes |
| Headache | Rare | Often | Sometimes |
| Body Aches | Often | Often | Sometimes |
| Diarrhea/GI | Rare | Sometimes | Sometimes |
Symptoms may range from mild to severe depending on the individual health and/or pre-existing conditions. Consult your physician with questions.
Hospital Restrictions
Patients are not allowed any visitors at this time. Exceptions to this policy may be made for Outpatient Surgery, our Emergency Departments, our Family Birthing Center and extenuating circumstances including those receiving end-of-life care.
Urgent Care Center Advisory
Urgent Care Center in South Windsor is providing medical care for all non-respiratory related illnesses only. This is to offer patients a place to receive medical care for other injuries or issues, without hesitation.
If you have respiratory symptoms, please call your Primary Care provider, or if you do not have one, please call 860.533.4611 to be evaluated over the phone by an ECHN provider.
Outpatient Behavioral Health Counseling Services
Our child, adolescent and adult outpatient offices are currently closed.
We are providing virtual services to our patients via Telepsych and or Telephone. Our Doctors, Nurses, and Clinicians are here and available to assist you. We are also accepting new patients at this time.
For more information and to schedule an appointment, please call:
Adult Services: 860.533.3434
Child and Adolescent Services 860.647.6827
Preventative measures for Flu and COVID-19
- Stay home if you are experiencing mild symptoms. You should restrict activities outside of your home, except for getting medical care.
- Contact your healthcare provider if your illness is worsening (i.e., difficulty breathing). Reach out to your healthcare provider by calling ahead. Tell your provider that you have or may have coronavirus-like symptoms so the staff can take steps to keep other patients from getting infected.
- If available, wear a face mask when you are around other people to help prevent the spread of the virus.
- fever
- cough, or
- shortness of breath
Unless your symptoms are severe, it is recommended you call your healthcare provider first before entering a healthcare facility. When speaking with a healthcare provider in-person or on the phone, be sure to note your symptoms, travel history, or if you were exposed to a person diagnosed with the virus.
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Don’t touch your eyes, nose, or mouth, especially with unwashed hands.
- Avoid close contact with people who are showing symptoms of illness.
- Clean and disinfect frequently touched objects and surfaces.
- Cover your cough or sneezes with a tissue or sneeze into your elbow.
- Throw the tissue in the garbage and make sure to clean your hands afterwards.
- Stay home when you are sick.
Source: The Association for Professionals in Infection Control and Epidemiology (APIC)
Wash your hands
frequently with soap and running water for at least 20 seconds.
Use an alcohol-based hand sanitizer with at least 60% alcohol if soap and water are not readily available.
Use face masks
if you are coughing or sneezing.
If you are healthy, you only need to wear a mask if you are taking care of a person with a suspected infection.
Avoid close contact
with people who are sick.
Stay home when you are sick. Do not expose others.
If you have fever, cough and difficulty breathing, seek medical care early and call in advance.
Cover your cough or sneeze
with a tissue, or into your flexed elbow when tissue is not available, then throw the tissue in the trash.
Avoid touching your eyes, nose, and mouth.
Clean and disinfect
frequently touched objects and surfaces using a regular cleaning spray or wipe.
Donations
Keeping medical staff, colleagues, patients and families safe and heathy remains our top priority, and we are extremely thankful to our community for their support and generous offers in donating food and supplies to our organization during this critical time.
We are currently accepting food and supply donations. Supplies include the following items:
- Disposable head covers
- Disposable Gowns
- Disposable Gloves
- N95 respirator face masks
- Disposable face masks
- Face-shields/goggles
- Coveralls/scrubs
- Shoe-covers
- Disinfection wipes and liquids
- General-purpose hand cleaners
If you would like to make a donation, please email or call us for more information and to coordinate drop offs. Any ECHN staff member who would like to coordinate third party donations may use this email as well.
Email: tgelsomino@echn.org
Phone: 860.508.4603