Mission, Vision, Values, and History
Our Healthy Identity
Our mission, vision and values are core elements that help define who we are as a healthcare provider. These statements represent our reason for being, what we are trying to achieve and how we go about our work. They guide our actions every day, helping us to maintain excellence throughout our health network and forge positive relationships with everyone around us.
Our mission is to improve your well-being by providing high-quality, compassionate healthcare. Our vision is to be your trsuted community healthcare partner, delivering high-value, patient-centered care.
Our core values of who we are and what we do are essential to maintaining excellence throughout our health network and forging positive relationships with patients, employees, physicians, volunteers and the community.
Caring – We act with kindness and concern toward all patients, their families and our peers.
Respect – We demonstrate due regard for the feelings, wishes and rights of all those around us.
Communication – We are open, honest and forthcoming when sharing information with each other and with our patients and community.
Teamwork – We freely offer assistance to others and trust in our peers to help us achieve shared goals.
Who We Are
Our network of affiliates includes:
Hospitals
Manchester Memorial Hospital: 71 Haynes Street, Manchester, CT 06040 860.646.1222
Rockville General Hospital: 31 Union Street, Vernon, CT 06066 860.872.0501
Blood Draw Centers
Locations in Coventry, Ellington, Manchester, South Windsor, Tolland and Vernon/Rockville.
Rehabilitation Facilities
Locations in Ellington, Manchester, South Windsor and Rockville.
Imaging Centers
Locations in Manchester, South Windsor, Tolland and Vernon/Rockville.
ECHN Medical Group Primary Care and Specialty Services
Central Business Office:
71 Haynes Street, Manchester, CT 06040
860.533.2981
Our Primary Care Offices are located in East Hartford, Ellington, Manchester, Rockville, South Windsor and Vernon. Our Specialty Care Services include Cardiology (Manchester), Endocrinology (Vernon), Gastroenterology (Manchester and Tolland), General Surgery (Manchester), Neuromuscular Medicine (Manchester) and Orthapedic Surgery (South Windsor).
Home Care Services
Visiting Nurse & Health Services of Connecticut: 8 Keynote Drive, Vernon, CT 06066 860.872.9163
Our History
The following is a timeline of our history that marks major events from the beginning roots of our hospitals in the early 1900’s through present day:
2022:
The State of Connecticut health plan and Signify Health has designated ECHN as part of its Providers of Distinction, for seven key procedures.
Manchester Memorial Hospital receives Patient Safety Excellence Award™ from Healthgrades, recognizing MMH as scoring in the top 10% in the nation for patient safety, with the lowest occurrences of 14 preventable patient safety events. Manchester Memorial Hospital is the only hospital in Greater Hartford to achieve this recognition and one of only two hospitals in all of Connecticut.
Manchester Memorial Hospital receives Centers for Medicare and Medicaid Services 4-Star Rating.
Manchester Memorial Hospital's John A. DeQuattro Cancer Center receives a three-year accredition from Commision on Cancer (CoC), meeting 34 CoC quality care standards, and maintain levels of excellence in the delivery of comprehensive patient-centered care.
ECHN’s Women’s Center for Wellness has been named one of America’s Best Mammogram Imaging Centers by the Women’s Choice Award®, a trusted referral source for the best in healthcare.
2021:
Rockville General Hospital turns 100 years old!
ECHN’s Women’s Center for Wellness has been named one of America’s Best Mammogram Imaging Centers by the Women’s Choice Award®, a trusted referral source for the best in healthcare.
2020:
Manchester Memorial Hospital celebrated its centennial year. One hundred years ago, on Armistice Day, Nov. 11, 1920, Manchester Memorial Hospital opened its doors to fulfill a community vision born during the great influenza epidemic of 1918 for a local hospital to treat those needing care. The hospital was dedicated in memory of the 45 Manchester men who lost their lives in World War I. Today, ECHN is a nationally recognized network of hospitals, outpatient healthcare service centers and hundreds of medical providers and specialists in dozens of locations serving eastern Connecticut residents.
Manchester Memorial Hospital obtained a new Canon Vantage Orian™ Magnetic Resonance Imaging machine that has the largest portfolio of non-contrast imaging sequences. The new MRI allows for patient comfort, clinical confidence and high productivity. In addition to the MIR, Manchester Memorial Hospital has a newly renovated department and furnishing and a partnership with Jefferson Radiology.
ECHN began a new partnership with Jefferson Radiology to provide new and expanded comprehensive diagnostic and interventional radiology services at Manchester Memorial Hospital, Rockville General Hospital and ECHN’s ancillary healthcare facilities on a 24/7 basis. As part of the partnership, Jefferson Radiology provides experienced sub-specialists such as neuro-radiologists, pediatric radiologists and oncology radiologists to read patients’ imaging tests, including X-rays, CT scans and MRI scans, and consult with the patients’ physicians.
ECHN acquired new High Definition 3D Mammography equipment at the Women’s Center for Wellness and Tolland Imaging Center. The 3D mammography using the Siemens Mammomat Revelation equipment, and features a wide-angle, high-definition technology that captures more detail. This helps uncover abnormalities that might otherwise be hidden by breast tissue. 3D mammography appears to lower the chance of patients being called back to the office for follow-up testing. It also appears to find more breast cancers, and several studies have shown it can be helpful in women with more dense breasts.
Manchester Memorial Hospital’s John A. DeQuattro Cancer Center has proudly earned the Commission on Cancer (CoC) 2018 Outstanding Achievement Award. Manchester Memorial Hospital is one of two Hospitals in CT and one of 24 Hospitals in the United States to have earned this recognition.
ECHN’s Women’s Center for Wellness (WCW) celebrates its 25 anniversary.
Manchester Memorial Hospital’s John A. DeQuattro Cancer Center proudly earns the Commission on Cancer (CoC) 2018 Outstanding Achievement Award. Manchester Memorial Hospital is one of two Hospitals in CT and one of 24 Hospitals in the United States to have earned this recognition. Attaining the Outstanding Achievement Award (OAA) demonstrates that ECHN’s cancer program at the John A. DeQuattro Cancer Center and Manchester Memorial Hospital has met all requirements for commendation-eligible CoC Standards following the 2018 accreditation survey.
ECHN and Walden Behavioral Care, LLC of Waltham, Massachusetts, a leading hospital for treating eating disorders, open a 30-bed inpatient eating disorders unit at Rockville General Hospital. The Eating Disorders Center at Rockville General Hospital is the first of its kind in Connecticut that is dedicated to treating both adults and adolescents with advanced eating disorders. This is the second venture for the ECHN Walden partnership. Walden has been operating a clinic that provides outpatient treatment for eating disorders at ECHN’s South Windsor medical office campus, 2400 Tamarack Avenue, since 2012.
Manchester Memorial Hospital is among the nation’s top five percent of hospitals, according to an independent study of mortality and complication rates for nearly 5,000 hospitals released by HealthGrades, the nation’s leading health care ratings company. In addition, both Manchester Memorial and Rockville General Hospital’s were recipients of the HealthGrades’ Pulmonary Care Excellence Award.
A new fixed-site MRI unit arrives at Rockville General Hospital.
ECHN’s Diabetes Self-Management Program is awarded the American Diabetes Association Education Recognition Certificate.
The Verispan Integrated Health Network lists ECHN on the “Best of the Rest” list for the top 100 Integrated Health Networks in the nation.
The Sleep Disorders Laboratory is expanded.
ECHN implements an electronic health record system at the Manchester Memorial Hospital and Rockville General Hospital Emergency Departments, improving efficiency and information flow within the ED and throughout the organization.
The ECHN medical building at Evergreen Walk opens, featuring state-of-the-art medical imaging services, a wide range of rehabilitation services including a special aquatic therapy pool, and doctors’ offices; the Women’s Center for Wellness also moves to this new building.
The Wound Center for Healing at ECHN is established within Manchester Memorial Hospital for patients whose wounds have had trouble healing.
The SBM Charitable Foundation Family Birthing Center at Manchester Memorial Hospital is opened, offering state-of-the-art LDRP rooms and an enhanced level of services.
High-tech digital mammography services are introduced at the Women’s Center for Wellness. This revolutionary equipment provides more-detailed images than with standard mammograms and reduces the need for women to return for additional views.
The first cardiac catheterization procedure is performed in the new Rockville General Hospital Cardiac Catheterization Lab.
The new Centralized Sterile Processing facility, located at 460 Hartford Turnpike, becomes operational in late October, initially serving Manchester Memorial Hospital and subsequently serving Rockville General Hospital. This facility is equipped with some of the most modern sterilization technology available, becoming one of the top three such facilities on the Eastern seaboard.
ECHN introduces PET scanning services through a mobile unit that is at Manchester Memorial Hospital every Monday; PET (positron imaging tomography) is a revolutionary imaging technique used for early detection of cancer, heart disease, and neurological diseases such as Alzheimer’s and Parkinson’s, and is particularly effective for the diagnosis of lung cancer.
Woodlake at Tolland becomes the new home to the adult day center operated by Visiting Nurse & Health Services of Connecticut, Inc.
ECHN signs an affiliation agreement with Connecticut Children’s Medical Center (CCMC) in Hartford to build upon the ECHN pediatricians’ long-standing relationship with the specialists at CCMC.
A new hospitalist program is introduced at Manchester Memorial Hospital and is expanded several months later to Rockville General Hospital.
The Glastonbury Wellness Center opens, offering a Healthtrax fitness center, doctor office practices, and ECHN services, including CorpCare occupational health, behavioral health, and a variety of diagnostic tests.
PromptCare at Rockville General Hospital opens.
The medical staffs of Manchester Memorial Hospital and Rockville General Hospital combine to create a single ECHN medical staff.
The state Office of Health Care Access (OHCA) agrees to the merger of the hospitals’ corporate parents; this is the first case in Connecticut of two financially sound institutions taking this step (other mergers in the state occurred because one of the partners was in financial distress).
Manchester Memorial Hospital’s Family Support and Resource Center begins operations. The center is a fully funded grant program offering parent education programs and family support services.
Woodlake at Tolland nursing home opens on Shenipsit Lake Road in Tolland.
The Women’s Center for Wellness opens.
Manchester Memorial Hospital establishes the CorpCare Occupational Medicine Service.
The film “Promises in the Dark,” starring Marsha Mason, is filmed partly on location at Manchester Memorial Hospital.