Diabetes Management and Prevention

Frequently Asked Questions

• Do you accept insurance?

  Yes.  Some patients receive up to 100% reimbursement for their appointment, while some patients solely have the payment applied towards their deductible.  Due to the wide variety in policies, reimbursement for Medical Nutrition Therapy (MNT) and Diabetes Self- Management Training (DSMT) will depend on your specific policy.

• Do I need a physician referral to utilize your services?

  Yes, a physician referral is needed to utilize our services. The referall can either be faxed to us or we can help you over the phone.

  Fax:  Please send us your most recent doctor’s progress note, pertinent labs, H&P, and other supporting documentation of diagnosis to 860.474.1700. Be sure to have your provider include the nutrition and diabetes related ICD-10 diagnostic code related to the reason for referral. If your provider is unsure, they can always use the preventative code Z71.3 Dietary Surveillance and Counseling. For your convenience you can access and print our Referral Form here. Once we receive your doctors fax, we will contact you, the patient, to schedule and we will notify your doctor of the scheduled appointment. 

  Phone:  You can call us at 860.647.6824 and provide the necessary information over the phone or you can have your doctor contact us directly.  For insurance reimbursement, it is helpful for our office to have your doctors most recent progress notes and any related nutrition diagnosis, this will help with reimbursement.   Please fax the notes to us at 860.533.3417 or simply provide us with this information over the phone. 

   

• Know Your Numbers

  It is important to Know Your Numbers. Utlize the graphic below to see where you fall for the A1C test, Fasting Blood Sugar test and Glucose Intolerance test. 

  

• 4 Times to See a Diabetes Education and Care Specialist

  1. Diabetes is often overwhelming with fears, anger, myths, and personal, family, and life circumstances influencing this reaction. A referral from your provider can initiate immediate care with a CDCES addresses these concerns through listening, providing emotional support, and answering questions.
  
  2. Many people with diabetes find sustaining these behaviors difficult. Lean into your CDCES for additional support during these difficult times. Possible barriers to achieving treatment goals, such as financial and psychosocial issues, life stresses, diabetes-related distress, fears, side effects of medications, misinformation, cultural barriers, or misperceptions.
  
  3. Diabetes-related complications or other individual factors and circumstances may affect an individual’s ability to manage their diabetes and may involve additional medications, new physical limitations, and/or new emotional needs
  
  4. Throughout the life span many factors such as aging, living situation, schedule changes, or health insurance coverage may require a re-evaluation of diabetes treatment needs.

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