Community Benefit Reporting

ECHN dedicates millions of dollars and thousands of staff hours to activities that enhance the overall health and wellness of our communities with special focus on the unmet needs of financially disadvantaged and underserved populations.

Our community benefit efforts include:

  • Charity Care: Free or discounted health services provided to persons who cannot afford to pay.
  • Community Health Improvement Services: Health education lectures, free screenings, support groups and other outreach programs.
  • Health Professional Education: A clinical setting for undergraduate training and internships with doctors, nurses and other health professionals.
  • Cash and In-Kind Donations: Monetary support, free use of hospital space, free medical care and equipment donations to numerous not-for-profit community organizations.
  • Community Building Activities: Collaborative partnerships with community groups, advocacy on behalf of access to health care, and workforce development.


In 2012, ECHN’s Manchester Memorial and Rockville General Hospitals dedicated nearly $18 million to improving health in the communities it serves and directly benefited nearly more than 222,000 individuals.

Highlights include:
  • Over $12,000,000 dedicated to caring for over 61,000 people through ECHN’s charity care, Medicaid and other indigent care programs.
  • Health education lectures, workshops and other initiatives served nearly 135,000 community members.809 individuals received free clinical services including mammograms, pap tests, skin and prostate cancer screenings, stroke risk assessments, body composition, blood pressure and other health screenings/assessments.
  • To increase access and quality of care to underserved populations within the community, ECHN sponsored a telephone service that referred 150 Medicaid and uninsured individuals to local healthcare professionals.
  • Partnering with more than 15 local educational institutions, ECHN dedicated more than $905,000 to providing a clinical setting for more than 450 students including physicians, nurses, radiologic technicians, respiratory technicians and physical therapists.
  • Free meeting space was provided to more than 30 not-for-profit organizations and community groups whose primary purpose is to improve health and wellness in the local community.

Read the Manchester Memorial Hospital 2012 Community Benefit Report
Read the Rockville General Hospital 2012 Community Benefit Report

Assessing Your Health Needs

Recently ECHN conducted a comprehensive Community Health Needs Assessment (CHNA) of the towns of Manchester and Vernon. The goal was to identify the areas’ current health care needs. To do this, publicly available data from the U.S. Census Bureau, local and state health departments, and many other community agencies were examined and residents and community representatives were surveyed.

“The knowledge gained by conducting this survey is invaluable,” says Dennis McConville, ECHN’s Chief Strategy Officer. “Identifying the key health issues facing our community neighbors will enable us to evaluate the programs that we currently offer and develop programs that address the specific needs.”
2016 CHNA - Manchester Report
2016 CHNA - Vernon Report
2013 CHNA Final Report
2010 CHNA Final Report